Thursday, May 19, 2016

CGD provides protection to customers harmed by credit card fraud – Daily News – Lisbon

“The interests of our customers will not be affected by this occurrence,” stresses the Caixa Geral de Depósitos

Caixa Geral de Depósitos assured today that the bank’s customers who were confronted with fraudulent movements made with their credit cards ‘VISA’ will not be affected by the events.

As you progress the issue of today’s Daily News, thousands of CGD customers were confronted with strange movements made with their credit cards, fraud that detected in recent days, with customers to be surprised with payments ever made, from Brazil.

“the interests of our customers will not be affected by this event”, says CGD, in a statement posted on its website.

in the note, it is explained that “were identified fraudulent movements with credit cards origin in Brazil. “

the same document states that have already been triggered” procedures to ensure their regularization, in particular with the international network ‘VISA’, and are guaranteed “.

Speaking to Lusa, CGD source declined to reveal how many customers were affected, since when the problem occurred and the amounts involved.

the Lusa also contacted Visa Portugal, which referred to later clarification on the subject.

According editions of newspapers in recent times there have been several news in Brazilian media to realizing a new fraudulent method, in which criminals, identifying as employees of a financial institution, linked to the victims’ house to question whether made certain purchases.

the victims, according to the report of the newspaper, do not recognize these costs and the alleged employee of the bank warns that then that the credit card was cloned, then ask for it to be cut in half – but keeping intact the chip – and immediately delivered through a courier. With the data in its possession, the criminals then spend the large sums of money.

The official bank call comes later but this time warning of the true fraudulent use of credit card.

Deco, consumer association, warned today to the recent cases of ‘phishing’ (form of cyber crime) occurred in various sectors, particularly in the banking and energy services, stressing that the best defense for consumers is “not to be caught in the net.”

the association reveals that the most common cases begin with an approach made by a third party, that impersonates a particular financial institution or service by sending of email messages, SMS or through chats on Facebook, Whatsapp or other social network.

the goal, according to Deco, is driving consumers to “fake sites, which are faithful copies of pirated entities where introduce confidential data to be captured and then used by this third player. “

” to avoid falling into this trap, the consumer should avoid accessing online services provided by suspicious links and whenever information is requested personal, bank account details, card matrix coordinates or others, even if it seems to have been requested by the bank or service provider shall refuse to submit these data, “he said.

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